Pricing Transparency

The real cost of customer support software and how to stop overpaying

Pricing TransparencyFebruary 24, 20266 min read

Why Per-Seat Pricing Is Bleeding Your Support Budget

Per-seat pricing compounds fast. We break down what 10, 25, and 50 support agents actually cost on Intercom, Zendesk, and Freshdesk — with real numbers.

Pricing TransparencyFebruary 17, 20263 min read

The True Cost of Intercom in 2026

Intercom's pricing has changed dramatically. We break down what a 15-agent support team actually pays — and why the sticker price is only the beginning.