Taktik combines powerful features with simplicity. Get up and running in minutes, not months.
Embed our lightweight, customizable chat widget on your website in minutes. Engage visitors in real-time with a beautiful, mobile-responsive interface.
Bring in experts without full licenses. Engineers, product managers, and specialists can temporarily join conversations when their expertise is needed.
Work together seamlessly. See who's viewing conversations, collaborate on drafts, and hand off conversations without missing a beat.
Understand your support performance with detailed metrics, trends, and insights. Make data-driven decisions to improve customer satisfaction.
Route conversations to the right expert automatically. Tag conversations with skills and notify team members with matching expertise.
Browser-based ML finds similar conversations, suggests replies from past successes, and surfaces customer insights — all without sending data to external AI services.
Built-in features to help you deliver exceptional support
Save time with pre-written responses for common questions.
Stay informed with intelligent, non-intrusive alerts.
Set availability and route messages accordingly.
Bank-level encryption and SOC 2 compliance.
Manage multiple brands or teams from one account.
Build custom integrations with our REST API.
From startups to enterprises, Taktik scales with you
Get started quickly with our free plan. Add features as you grow without the enterprise complexity.
Leverage Swarm Mode to bring in experts without paying for full seats. Perfect for product teams.
Get dedicated support, custom SLAs, and advanced security features for large-scale deployments.
Connect Taktik with your existing tools and workflows
Plus webhooks and REST API for custom integrations
Start your 14-day free trial. No credit card required.